TABLE OF CONTENTS
DECT ,ARA TION ......................................................................................................................... .i
STATEMENT OF APPROV AL ................................................................................................. .ii
TABLE OF CONTENTS ................................................................................. .iii
ACKNOWLEDGEMENT ................................................................................ vi
DEDICATION .............................................................................................. vii
LIST OF TABLES ....................................................................................... viii
LIST OF FIGURES ....................................................................................... .ix
ABSTRACT ................................................................................................... x
CHAPTER ONE
1.0 Introduction ................................................................................................... 1
1.1 Background ofthe study .................................................................................... 1
1.2 Statement ofthe problem ..................................................................................... .3
1.3 Scope of the study ........................................................................................... .4
1.4 purpose of the study ......................................................................................... .4
1.5 Objectives of the study ..................................................................................... .4
1.6 Research questions ......................................................................................................... 5
1. 7Significance ................................................................................................... 5
1.8 Justification of the study ................................................................................... 6
1.9 Limitation of the study .................................................................................... 7
1.10 Conceptual framework ..................................................................................... 8
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APTER TWO
~ERATURE REVIEW
Introduction ......................................................................................................... 9
Background ......................................................................................................... 9
History of procurement .......................................................................................... II
Role ofprocurement ............................................................................................ 15
Objective of procurement. ..................................................................................... 17
fhe procurement cycle ........................................................................................ 19
:::auses of delay in delivery of goods, services and works ................................................ 23
:::hall enges ...................................................................................................... 24
{efmms .......................................................................................................... 26
I.PTER THREE
EARCH METHODOLOGY
ntroduction ................................................................................................................ 28
~esearch design ................................................................................................ 28
)pulation of the study ......................................................................................... 28
ample Size ....................................................................................................... 29
•ata Collection methods ...................................................................................... 29
Primary data ................................................................................................................................. 3 0
Secondary Sources ........................................................................................... 30
1
ata Analysis ...................................................................................................... 30
PTERFOUR
'A PRESENTATION, ANALYSIS AND INTERPRETATION
1troduction .................................................................................................... .31
ata analysis ................................................................................................... .31
istribution of questionnaires ................................................................................. .32
)o you think that procurement plays any role in the enhancing of service delivery of
: institutions? ............................................................................. ~ ................................................. .34
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Does procurement affect the service delivery of public institutions? ............................................... 36
What are the causes of delay in delivery of goods services and works
1e public institutions? ....................................................................................................................... .37
Are there problems associated with the tendering process? ........................................... .40
What would be the solutions for the problems encountered by procurement in
public institutions? ............................................................................................................................ .41
'\PTERFIVE
-.!CLUSION AND RECOMMENDATIONS
:ntroductions ...................................................................................................... .43
:::onclusions ........................................................................................................ .43
~ecommendations ................................................................................................. .45
iography ................................................................................................................ .4 7
~plan .............................................................................................................. .48
set. ................................................................................................................ .49
:ndix ] ............................................................................................................ 50
:tionnaire ................................................................................................................ 50
ABSTRACT The study was conducted to determine the role of procurement on service delivery in public institutions. The study sought to determine objectively the extent to which procurement function contributes to achievement of Public Institutions goals and objectives, to establish the impact of procurement in the Public Institutions, to identify the causes of delay in procurement of goods, services and works in the public Institution and finally to come up with recommendation, on how to improve the efficiency and effectiveness of procurement function. The literature review was conducted with the aim of establishing and shading more light on procurement and the role it plays in public institutions, the area under study. It explained the process adopted by public institutions and its procurement activities and the negative and positive effects of the process. The researcher collected the necessary using questionnaire and interview methods of data collection. The data was tabulated and then analyzed in order to draw inference from the data collected. The information collected from the respondents through questionnaires and interview guide questions were used in order to answer the objectives of the study. The research study contains the summary of the fmdings, conclusions, recommendation. Various findings have been obtained from chapter four where clear and satisfactory conclusion and recommendation have been made on the basis of the research objective stipulated in chapter one.
